--- title: I tried resetting my password but did not receive an account verification email. What should I do? description: Trouble resetting your password? Learn what to do if you don’t receive a LifeSpeak account verification email and how to contact support. --- [Skip to content](https://support.lifespeak.com/member-resources/i-tried-resetting-my-password-but-did-not-receive-an-account-verification-email.-what-should-i-do#main-content) - [English](https://support.lifespeak.com/member-resources/i-tried-resetting-my-password-but-did-not-receive-an-account-verification-email.-what-should-i-do) - [Français](https://support.lifespeak.com/member-resources-fr/i-tried-resetting-my-password-but-did-not-receive-an-account-verification-email.-what-should-i-do) English Show submenu for translations [![Rust-LifeSpeak logo](https://support.lifespeak.com/hs-fs/hubfs/Rust-LifeSpeak%20logo.png?width=200&height=45&name=Rust-LifeSpeak%20logo.png)](https://support.lifespeak.com/member-resources?hsLang=en) Open main navigation Close main navigation - - [English](https://support.lifespeak.com/member-resources/i-tried-resetting-my-password-but-did-not-receive-an-account-verification-email.-what-should-i-do) - [Français](https://support.lifespeak.com/member-resources-fr/i-tried-resetting-my-password-but-did-not-receive-an-account-verification-email.-what-should-i-do) English Show submenu for translations - [Contact us](https://share-na2.hsforms.com/2baxHCCbxTDWOjOT3Yj0Asw415at1) [Contact us](https://share-na2.hsforms.com/2baxHCCbxTDWOjOT3Yj0Asw415at1) How can we help you? - There are no suggestions because the search field is empty. 1. [LifeSpeak Member Resources](https://support.lifespeak.com/member-resources?hsLang=en) 2. [FAQs](https://support.lifespeak.com/member-resources/faqs?hsLang=en) # I tried resetting my password but did not receive an account verification email. What should I do? After selecting “Forgot Password”, you should receive an account verification email. be sure to check your junk or spam inbox as Password Reset emails may be rerouted there. If 30 minutes have passed and you still have not received an email, you may not have a LifeSpeak profile associated with that email address. Alternatively, your sponsoring organization may not use emails when creating member profiles. - [Getting Started](https://support.lifespeak.com/member-resources/getting-started?hsLang=en) - [How To's](https://support.lifespeak.com/member-resources/how-tos?hsLang=en) - [FAQs](https://support.lifespeak.com/member-resources/faqs?hsLang=en) - [General](https://support.lifespeak.com/member-resources/general?hsLang=en) [![Rust-LifeSpeak logo](https://support.lifespeak.com/hs-fs/hubfs/Rust-LifeSpeak%20logo.png?width=110&height=25&name=Rust-LifeSpeak%20logo.png "Rust-LifeSpeak logo")](https://www.lifespeak.com/) Copyright © 2026, LifeSpeak