How to reset your password
🔐 Forgot your password?
Here are the steps to reset your LifeSpeak password:
🖥️ Step 1: Visit the Portal
Go to portal.lifespeak.com
👤 Step 2: Enter Your Username
Type in your username and click Next.
❓ Step 3: Select “Forgot password?”
Click the Forgot password? link on the login screen.
✉️📱 Step 4: Choose How to Receive Your Code
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Click Send to Email to receive a temporary access code via email.
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If your phone number is linked to your account, you can also choose Send to Phone.
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🛑 Step 5: Don’t Close the Page
Stay on the password reset page while you wait for your code to arrive.
🔔 You’ll need to enter the code here once you receive it.
📬 Step 6: Check Your Email or Phone
You’ll receive a 6-digit temporary access code.
⏱️ Please allow a few minutes for the code to arrive.
🔢 Step 7: Enter the Code
Type the code into the box and click Continue.
🔒 Step 8: Set a New Password
Enter your new password and click Save new password.
✅ Step 9: Confirmation
You’ll receive an email confirming your password has been updated.
Click Home to return to the login screen and sign in with your new password.